Privacy Policy

Rent Roll Solutions
VA Real Estate Pty Ltd T/as Rent Roll Solutions
hello@rentrollsolutions.com.au | 0403 066 251

Overview

Rent Roll Solutions is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This policy outlines how we collect, use, disclose and store your personal information when you use our website, services, and Rent Roll Health Check app.

Collection of Personal Information

We may collect personal information including:

• Name, email address and phone number 
• Business and rent roll details you provide 
• Information submitted via enquiry forms or app inputs 
• Website usage data (e.g. browser type, pages visited) 

You can browse our website without providing personal information, however some features require it.

How We Use Your Information

We use your information to:

• Provide due diligence, audit and health check services 
• Generate insights, reports and app outputs 
• Communicate with you about your enquiry or services 
• Process payments and manage subscriptions 
• Improve our website, services and user experience 

We only use your information for purposes you would reasonably expect.

App & Data Use

Our Rent Roll Health Check app collects business and portfolio data entered by users to generate performance insights and indicative valuation metrics.

• We do not collect or store client documents 
• Valuations and outputs are indicative only and not formal advice 
• Users are responsible for the accuracy of data entered 

Disclosure of Information

We may disclose your information to trusted third parties who support our business, including:

• Technology providers (e.g. hosting, analytics, app infrastructure) 
• Payment processors (e.g. Stripe) 
• Professional advisors 

We do not sell your personal information.

Data Security

We take reasonable steps to protect your information from misuse, loss or unauthorised access, including secure systems and controlled access.  However, no system is completely secure.

Cookies & Analytics

Our website may use cookies and analytics tools to understand how users interact with our site and improve performance.

You can disable cookies through your browser settings.

Access and Correction

You may request access to or correction of your personal information by contacting us at:

hello@rentrollsolutions.com.au

Overseas Disclosure

Some of our service providers may store or process data overseas. We take reasonable steps to ensure your information is handled appropriately.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Rent Roll Solutions
Email: hello@rentrollsolutions.com.au
Phone: 0403 066 251